Writing a Complaint Letter for Defective Product (with.
Unfortunately, your product has not performed well (or the service was inadequate) because (state the problem). To resolve the problem, I would appreciate your (state the specific action you want). Enclosed are copies (copies, not originals) of my records (receipts, guarantees, warranties, cancelled checks, contracts, model and serial numbers, and any other documents) concerning this purchase.
So begin your letter on a positive note and do not make generalizations about their products or services. The product you purchased might have been defective, but that does not mean that they only sell defective products. Be brief and to the point. All formal letters need to be short and to the point. Complaint letters are no different.
PDF. Complaint Letter Example For Bad Product. A complaint letter for the bad product is generally addressed to the business entities, from whom we might have bought a product and that product turned to be bad. A product may be bad either in the terms of its build quality or it may be the defective product, or it might not be suiting and serving the purpose of the customers.
If a product has a major fault then you have the right to reject it and be given a replacement or get your money back. The choice is yours. You can also reject goods if the problem is minor but the retailer must have been given the chance to put things right and has refused or is unable to do so.
Reply to The Letter of Complaint against Defective Electrical Goods Supplied: From: Daya Ram and Sons, Ranchi. 27th August - 2009 Dear Mr. Rant, I have received your letter dated 17th August - 2009 complaining about the electrical goods we supplied to you.
The demand letter will include details about the product (i.e. serial number, lot number, and other identifying information), when and where it was purchased, and other relevant information. The letter will also explain exactly what went wrong -- how the product malfunctioned, what it should have done and what actually occurred, etc. -- to establish the liability of the defendant.
Writing a refund letter can be tricky, but it is a task that all should know how to do. These letters can open the door to a verbal disagreement about who was at fault it was etc. Living in today’s society, if we have a grievance with a consumer product, we just take it back to the purchase location for a refund.